Terms and Conditions
Terms and Condition
The acceptance of all reservations are subject to these booking conditions which form a contractual relationship between Himachal Adventurer part of KO Adventure Tours and Travels (Registered with Government of Himachal ) and its clients. It is important that clients understand these booking conditions before making a booking.
RESERVATIONS & PAYMENTS
To make a booking with Himachal Adventurers (KO Adventure Tours and Travels requires names in full (as per id) of all passengers, and a pre-departure contact phone. The balance is due 15 days prior to departure. Failure to pay by the due date may result in cancellation of the booking. For bookings made within 15 days of departure, payment in full is due immediately upon confirmation.
We strongly recommend that a comprehensive travel insurance policy is purchased at the time of booking your tour. Contact KO Adventure Tours and Travels for details.
CANCELLATIONS & AMENDMENTS
Amendments to confirmed bookings will be subject to a fee of INR 1500 per change. Within 15 days of departure and once documentation has been issued, amendments may also be subject to cancellation fees. Should you need to cancel a booking, notification in writing must be made to KO Adventure Tours and Travels.
The following cancellation fees will apply:
More than 15 days before departure: Deposit
15 to 5 days before departure: deposit plus 20% of the cost
Less than 5 days before departure- 100% of all monies paid
No refund will be given for unused or cancelled services once travel has commenced.
All prices are in Indian Rupees and are based on tariffs and current exchange rates.
Group departures are subject to minimum passenger numbers and KO Adventure Tours and Travels have the right to cancel, amend, offer alternative tours, or refunds to clients should the minimum number not be attained.
PASSPORT AND VISA for FOREIGNERS OR ANY IDENTIFICATION for INDIAN
A valid passport is required for all international travel. A visa is required to enter India. KO Adventure Tours and Travels will not accept responsibility for passengers who fail to obtain correct travel documents. For Indian, they require a valid identification.
GENERAL HEALTH REQUIREMENTS
Touring in Himalayan terrains can involve a considerable amount of walking on uneven surfaces and stair climbing. To take full advantage of the itinerary it is important that all tour participants have a level of physical fitness that allows them to take part in all activities, without the need of assistance from others.
In addition, we recommend that travelers seek advice from a medical practitioner regarding current health requirements.
NOT INCLUDED IN TOUR PRICE
The tour price does not include travel insurance, passport and visa fees, excess baggage charges, gratuities, laundry, phone calls and other communication costs, drinks, meals not listed in the itinerary, and all items of a personal nature.
TRAVEL AND ACCOMMODATION
All forms of transportation and accommodation are provided by independent third parties, and standards and conditions may vary from what has been quoted. KO Adventure Tours and Travels has no control over such changes and makes no guarantee regarding this. Should any independent third party, service provider, hotelier or carrier cancel services or provide different services to those expressly mentioned by KO Adventure Tours and Travels, the client agrees to have no claim or cause of action whatsoever against KO Adventure Tours and Travels.
Notwithstanding the Service Guarantee above, KO Adventure Tours and Travels and the client(s) understand the Booking Conditions described herein have been read and accepted by the client(s). KO Adventure Tours and Travels accepts no responsibility for any accident, damage, loss, injury, sickness, death, cancellation, delay, detention, deviation, substitutions or other unforeseen event unless caused expressly by the negligent or willful act of itself or its employees. Every endeavour has been made by KO Adventure Tours and Travels to ensure that all services are accurate at the time of final payment and KO Adventure Tours and Travels shall not be under any obligation or be liable to any person for any loss or damage suffered as a result of an inaccuracy or misdescription contained herein; or which may arise as a result of any changes in or withdrawal of any price, detail or service appearing herein due to circumstances beyond its direct control due to the actions or failures of third party carriers, subcontractors, governments bodies, military or terrorist actions.
KO Adventure Tours and Travels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
KO Adventure Tours and Travels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20/10/2016.
What we collect
We may collect the following information:
• name and date of birth
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [email protected] or visit
KO Adventure Tours and Travels
Temple Road, Mcleodganj, Dharamsala, Himachal Pradesh – INDIA.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.